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How can I submit a consumer matter to arbitration?

We focus here solely on consumer Arbitration for which the filing fee is $200, not business arbitration.

Forms for consumer arbitration can be found at the following web address:

Customer Service can be reached Monday through Friday from 9:00 AM EST until 8:00 PM EST at 1-800-778-7879.

Arbitration is a time-tested, cost-effective alternative to litigation. Arbitration is the submission of a dispute to one or more impartial persons for a final and binding decision, known as an "award." Awards are made in writing and are generally final and binding on the parties in the case. The AAA's arbitration services include access to its superior case management services, well-screened expert neutrals who undergo continuous training, and the AAA's Rules and Procedures that govern the various ADR processes.